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The Moto G is Motorola's economically priced phone. It has all the features one could want in a smart phone, for half the price. Model numbers XT1032, XT1033, and XT1036.

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Why my battery is decreasing while charging?

I have Recently changed my battery. When I went to bought new one the new battery was showing only 2.2 volts so he started charging the battery and when it was 3.8 volt my phone starts and it shows 17% battery when I came back to home and started charging my cell phone it was continuously decreasing the battery phone was still charging what is the issue can you please help me.

I have no original charger I am using a Vivo charger with 5 volt and 1 ampere output.

And when I am charging my cell phone while switch off it is increasing the battery percentage.

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1 Answer

Chosen Solution

Hi!

Try using a more powerful power adapter, you current one may not supply enough power to your phone. Another thing to check is the cable. See if the problem occurs again if you use a different cable.

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