Released in 2014, this inexpensive laptop comes equipped with Windows 8.1 and 1TB OneDrive online storage.

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My laptop keeps crashing and running out of storage

every time i go on internet explorer or other browser it glitches freeze or crashes and it's also low on memory

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Hi @loden_bonekela ,

What OS is installed in your laptop?

Is it only browsers that you are having internet problems with, e.g. do you use an Email program and does that work OK?

Have you tried resetting IE (internet options > Advanced > Reset)

Try running in "safe mode" and going online to see if the browsers work OK.

With regards to storage, insert the largest capacity SD card that you can afford into the card reader socket and set it up as a 2nd drive i.e. a "storage" drive. That way all your data folders (My Documents, My Pictures , My Downloads etc), can be moved to it and all your data will be stored there while all the OS and program data can be stored on the laptop's fixed storage. It is unobtrusive so it shouldn't be in the way when handling the laptop. The only downside is if you ever want to use the card reader for anything else

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thank you for your help


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You can try deleting everything in the temp folder in the local appdata folder within your user folder. C/users/username/appdata/localTemp. Note that some items may not delete. Also you will need to change the view settings for folders to see hidden folders as the appdata folder is hidden by default.

You can also download ATFCleaner. It’s free and works well. Warning this app will show not responding while it is running

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thank you for your help


You are very welcome. I hope that helped


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kendall e boone will be eternally grateful.
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