Released in March 2017, the Moto G5 Plus (model number XT1687) includes a 12.0 megapixel rear camera, a 5.2 inch screen with a 1920 x 1080 resolution, and the Android 7.0 (Nougat) operating system.

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Why is my touchscreen not working?

My touchscreen isn't responding anymore. I've tried restarting, but it won't register my clicks.

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7 Answers

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There's a lot of things that could be happening in this kind of situation. Here's a trick if it's a software issue. If it's a hardware, then you're gonna have to get that screen replaced.

Firstoff, power off your phone. Then hold down your power and volume down key.

In a moment, you will see a dead android on his back, accompanied with some menu options. Use the volume keys to navigate, and the power key to select. Select Recovery Mode.

From there, select Wipe Cache.

After that, select reboot/restart, and your device will restart normally. Hopefully, it'll work.

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No, the touch screen is still unresponsive

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This would appear to have bricked my phone - DO NOT TRY THIS.

I now have a dead android above the words "No command" and screen, buttons, everything is unresponsive.

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At the "no command" screen hold power and briefly press volume up.

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The dead android, as stated above, is normal for any android device going into recovery mode

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it isn't working and after doing this procedure once when i try to do it again my phone is rebooting... i've force rebooted tons of times.. it still ain't working

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An unresponsive touchscreen could be caused by a setting issue. To check this possibility, go to settings, then display and deselect automatic brightness. Make sure that the screen brightness is set above 10%. If the screen is still unresponsive after you have deselected automatic brightness, you may need to replace the screen.

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how exactly does one go to settings if the touchscreen does not work?

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Hi sir, Did you drop your phone before? If yes, the touch screen flex cable maybe loosen, then you can try open it and reconnect it. Here is a link for tear down Moto G5 Plus, which shows you how to open it. And also, here is a link of OEM LCD Screen for G5 Plus.

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Moto E4 puls

touch not working

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If your Motorola G5 Plus doesn’t respond when you touch it then you need to reset it. I had this problem and that’s how i found this question. I tried doing everything i could at home like spamming the screen, knocking on it see if it answered, and i even tried to drop it again. All i had to do was hold the power button for a while or hold it then press it over and over but all i saw was that it reset and then i could touch my screen again.

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If restarting it doesn't work the screen may be dirty. To fix this you'll need to clean the screen with a clean slightly damp cloth.

If you have a screen cover try removing it and then restarting the phone. You may have to force a restart.

Also make sure that your hands are dry and clean. If you're using a stylus make sure the tip is clean. I usually wipe mine with an alcohol wipe.

I hope these tips help. Good luck!

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Today I am updating my mobile after then my mobile touch screen not working. model Moto g5s

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