Skip to main content

Released October 24, 2011 / 2.2, 2.4, or 2.5 GHz Quad-core Intel Core i7 Processor

405 Questions View all

Laptop won't boot. Horizontal white lines at start and then it dies

Hi there.

I've recently done a factory reset on my mac that wouldn't load properly and it was working fine for a few days but today several applications failed to respond and when finder also failed I forced a shut down. Now I can't get it booting up again. At first it would start and there were purple horizontal lines over the apple logo and then it would restart and keep trying again and again until I forced a shut down. Now it has white horizontal lines and instead of restarting it will just shut off. I've connected it to an external monitor but it doesn't register - maybe because it never fully turns on. Fortunately I could retrieve my files via target disk mode.

Any ideas??

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Try starting the Mac and immediately holding down Command-R. This should allow you to restore your Mac.

Was this answer helpful?

Score 0

1 Comment:

Unfortunately this didn't work. The lines dissapeared but so did the apple logo and nothing happened.

by

Add a comment

Add your answer

Rachel will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 416