Second generation of the Fairphone, made by the social enterprise with the same name. Released in December 2015. Model number: FP2-XCVR

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Prevent/Fix Touchscreen dead zones

A 5mm vertical row of my FP2 touchscreen doesn`t respond to touch Inputs.

Prevention:

-You should try to avoid tensional stress of the phone (eg. phone in pocket while cycling).

-Also heat could have caused this problem, which my phone was exposed to when the problem occured.

Fix?

I heard that the problem could be (temporarily) fixed using an electrostatic discharge from a lighter igniter.

Why should this work? Is it influencing the static potential of that area, since it is a capacitive touchscreen?

Has anyone damaged his phone due to the high Voltage and electric field?

Are there other solutions without replacing the whole screen?

Answered! View the answer I have this problem too

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1 Answer

Chosen Solution

Hi @tryingtorepair ,

Tongue in cheek answer.

There is a 2 year manufacturer's warranty on the phone.

If the warranty is still valid for your phone and there is no obvious physical damage to the screen, contact the manufacturer regarding a repair or replacement.

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Comments:

Everyone knows if the warranty remains, one should contact the manufacturer to repair! BUT the question is IF the phone (device) is out of warranty, what to do?!

I have the same problem. The top side of the screen does not respond to touching and it was not repaired with ignitor either!

Any comment in this case is appreciated.

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