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Repair guides and troubleshooting for the HP Chromebook, an 14 inch HP-brand laptop computer that runs on the Chrome operating system (OS).

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screen replacement issue hp

Good day i recently purchased a screen however when installed the screen shows a back light but the screen is blank . The screen lights up but nothing is displayed on screen. When i connected the old screen which is broken tbe screen displays the information and work correctly but the new screen just lights up as show n in the image below, need assistance please. here is a pic of the screen after i installed it .

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1 Answer

I was not able to see your picture but I suspect the cable was either installed incorrectly or your replacement screen is damaged.

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