Repair guides for Android cell phones manufactured by ZTE.

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My phone is a ZTE and it says it has a virus from adult websites

It has a virus from adult websites it could damage my sd card or make the software erupt or explode

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Hi @anna2109 ,

To check for viruses and malware:

Download, install and run the following 2 apps. Do one at a time obviously.

The first will check for malware on your phone while the second checks for viruses.

Once you have run both and cleared any problems brought up by the apps and you are still having the problem, I suggest that you back up the phone using the phone's backup feature and then perform a factory restore of the phone.

Be aware that a factory restore (or reset) will restore the phone to it's default condition. It will be like when you first bought it. It will erase all your data and downloaded apps. , that is why it is important to do a backup first.

Once the reset has been completed see how the phone behaves. If it now acting normally perhaps a downloaded app may be the cause of the problem.

Restore the phone from the backup you made earlier using the phone's restore feature. Once the restore has been completed check how the phone behaves. If it is still behaving normally then the reset has fixed the problem. If it is again acting sluggishly a downloaded app is the problem The trick is to find out which one. You will have to uninstall each downloaded app one by one and test the phone between each uninstallation to see if the problem has been resolved and which app was the cause of the problem.

Hopefully this is of some help.

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That message is false do not click on any part or agree to update! A message I received while viewing adult websites was a (WARNING VIRUS PROTECTION REQUIRES UPDATE OR YOUR ZTE DEVICE WILL LOCK WITHIN 24 HOURS!) This screen will block you from viewing your last active site. To clear this add/scam warning message. Press your home button then press the right last active screens then clear. Unfortunately you will have to manually type in the site address again. Do not use browser history to reconnect. How do I know the warning message is fake. I do not use any anti-virus on my ZTE and as I suspected after 24 hours had past my phone did not lock, crash or lose data and has been working normally. These false warning message are common when accessing adult content. I have not found any threats to be real.

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