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Released 2014, October; Android 0S, v4.4.4, up to v5.1; 32/64GB storage and exclusive to Verizon Wireless.

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display broken and need to take back

display broken . i have important files photos in my mobile. i can here the incoming calls.

i need to take backup . when i connect to pc it is not reconized . please help to get backup

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Ok, you try to replace the screen, and that might help or try to see if the screen is disconnected form the phone itself. But before that call the company to make sure it’s the screen that is the problem

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display is cracked .i need to take backup but dony know how to take backup in pc

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Ok sorry for replying so late try to connect it to the laptop. And then hold the power button and the volume button at the same time. The iTunes logo should come up. Then try to import your files

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You would need to somehow boot in recovery mode.

Then use the google adb tools to pull files from the phone.

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