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Released September 25, 2015. Model A1687/A1634. Repair of this device is similar to previous generations, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 64, or 128 GB / Silver, Gold, Space Gray, or Rose Gold options.

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No more rotation, compass, and health

Hello,

When I open the compass app nothing happens and just stays still

In the health app it doesn't detect my phone in devices

And my phone doesn’t rotate to landscape anymore

What could be the problem and how do I fix it please help

Answer this question I have this problem too

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2 Answers

Most Helpful Answer

Follow software suggestions made above.

But this sounds like the Gyro scope/ Pedometer is not working. It would require a board level repair.

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There could be a few things that could be causing your issues

1) check for storage available on your phone? If your storage is full or over full it could cause all sorts of problems, its most common on the 8GB and 16GB units.

2) Check your iOS software version if it is out of date? If this is out of date then I suggest doing a Backup of the phone via iTunes ( make sure its up to date also) and then restore and update the phone. After done restore your iTunes backup to your phone.

(You can check both your iOS and storage by following : Settings > General > About. If you scroll down you will find all of the info for your phone.

Good luck

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Muhammad Helmi will be eternally grateful.
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