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The Galaxy S7 Edge is the curved-screen variant of Samsung's 2016 flagship phone, the Galaxy S7. Announced February 2016 and released on March 11. Model SM-G935.

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Touch panel has cracks but the LCD is fine

Hello !

I have a Samsung galaxy S7 edge . The digitizer stopped working a week back . I took it to the service centre , got the front LCD replaced ( as digitizer is a part of the screen ) under warranty. On the way back home , the touch panel has developed cracks , however there is no distortion , black spots or dead pixel on the LCD, can I replace the touch panel under warranty ? Is the touch panel a part of the LCD screen , or are they two components, can this be covered under warranty ? The device is 3 months old

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1 Answer

That depends on the details of the warranty. Most warranties that I know of are void when there is damage to the screen. The touch/digitizer is a thin film on top of the LCD itself (under the glass and glue) and can't be easily replaced.

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2 Comments:

I am afraid that i do not know the scope of the warranty.i hope it's covered ! Thanks for the answer Brian

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Not a problem. Hopefully youll get good news.

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Tarun Tandon will be eternally grateful.
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