Cartridges are full but still doesn't print

Hi, I got a Canon MG 2520. The printer is perfectly installed and everything. However when I try to print a document (including the alignment page), it comes out as just a blur and doesn't print properly. The printer doesn't indicate the cartridges are empty either. And when I check they appear to be full. I performed all the cleaning procedures suggested as well but still doesn't work. Scanner however works perfectly.

Does anyone know how to fix it or any suggestions?

Thank you.

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The encoder strip gets dirty. Cleaning it usually resolves this issue. Heres how to check it. If you open up the front where the paper prints, theres a clear strip that goes from left to right (its right above the greasy metal strip). If the strip is dirty (typically with ink smudges), clean with a little bit of water and q-tips. BE GENTLE! And, be sure to UNPLUG the machine before proceeding. After cleaning do a test print to confirm.

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