The fourth-generation Surface Pro tablet, released October 26th, 2015.

76 Questions View all

Screen Replacement connectors and cable ribbons

Okay so I cracked my surface pro 4 screen a while back and just now got around to replacing the screen. I successfully removed the old screen and all of the glass and took off the n-trig board. I even took off the ribbon cables from the screen and the motherboard and set them aside. I picked up the new screen and reattached the n-trig board to the new screen. I continued with my repair and attached the ribbon cables to the new screen and then attached the other ends to the motherboard. After this I powered on my device and it worked! So after testing the touch and pen I decided to unplug the ribbon cables from the motherboard so I could re apply the glue for my screen to stay on. Well before I put on the glue I decided to test out the display one last time but when I plugged in the cables the display did not turn on. I double checked all of the connections and everything was secure. I even unplugged and plugged back in all of the cables. When this did not work I decided to buy all brand new cable ribbons and another screen replacement and I still get no display. However the surface still works because it recognizes my face still ( the red light at the top shuts off when I face the camera) and it still makes sounds. Somebody please help me figure out why I'm not getting a display anymore. I've more than triple checked everything and I can't get a display.

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12

2 Answers

Most Helpful Answer

Could it be that you bent a pin on the connector of that ribbon? Or that you did not plug it in all the way?

Was this answer helpful?

Score 1
Add a comment

Hi there

I don't have a solution but a query.

I happened to crack my screen too and I ordered a screen online. I might not be using the part names appropriately since I'm not exactly a tech person.

Now somehow the connector does not match and my guy suggested to get new connector for the connector ribbon. Any idea where can I get one of these?

Was this answer helpful?

Score 0
Add a comment

Add your answer

Jason Luckow will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 4

Past 30 Days: 19

All Time: 262