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Released on July 28th, 2017, The New Nintendo 2DS XL is a technologically-improved remodel of the 2DS handheld. It is the ninth and last redesign of the Nintendo DS line, The console is much larger than the original 2DS model and adds all the features of the updated 'New 3DS' line of systems, minus the ability to play games in 3D on the top screen.

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Error message, can't play game card?

I just recently bought my New Nintendo 2ds xl and a Nintendo DS new super mario bros game card to play with it. The system recognizes there is a game inserted, but whenever I select to play it gives me an error message. The game card and system are all totally new and there seems to be no way that it can be broken. Plus, the Nintendo website claims that the new 2ds can play all DS games.

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I just did the same thing and have the same error message. Did you ever find a solution?

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It’s possible that you just need to update the DS’s software.

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Try another game if that works to see if it's the game or the 2ds that's broken. Replace the broken one by either getting it fixed by Nintendo or ask the place you bought it from.

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