Released in March 2017, the Moto G5 Plus (model number XT1687) includes a 12.0 megapixel rear camera, a 5.2 inch screen with a 1920 x 1080 resolution, and the Android 7.0 (Nougat) operating system.

13 Questions View all

How can I unlock Motorola G5 pattern lost.

Help ? We have forgotten the pattern to unlock my phone. Is there any way other than a factory reset to recover my access? Thx.

Answered! View the answer I have this problem too

Is this a good question?

Score 5

Comments:

Hi SW, I'd love to say this worked, but the option to set a new pin/password is not available to me.

Steps taken:

Phone located, presented with 3 options Play Sound, Lock, and Erase. Setting a new PIN is not listed as an option. I further selected Play Sound, then Lock thinking I might need to drill down a bit. Not there. I finally selected Lock phone hoping I might see it then, not there.

"Lock device and display message or phone number." No password reset. :-(

Phone has a working data plan and wifi - unless by attempting Recovery Mode it lost the connection. I'm looking at a sad little Android, lying down on his back with a red diamond bearing an ! text says No Command, Phone just restarted itself & the pattern screen is taunting me.

Ideas invited. Sharon

by

BRILLIANT! What a.great resource. Thank you sincerely, Sharon

by

Great to hear that it worked

by

Hi me again I found a guide for the moto g5 to enter into recovery http://androidcure.com/recovery-mode-mot...

by

Add a comment

5 Answers

Chosen Solution

This guide might help http://joyofandroid.com/how-to-unlock-an...

Was this answer helpful?

Score 0
Add a comment
Most Helpful Answer

You can use google Android Device Manager.

https://www.google.com/android/find

Locate your device, and set a new pin/password.

With that you can unlock.

This only works though if your phone has a working data plan or connected to working WiFi.

Was this answer helpful?

Score 1

Comments:

Me again, I found a way in Google Security review to get to the Lock option with the password reset YEAH !!! I thought, until I saw:

"If you already have a screen lock, it will be used instead of the password you just set up."

ARE THEY KIDDING ??????

by

Add a comment

do u got any solution

Was this answer helpful?

Score 0
Add a comment

Go to nearest trash bin toss phone. Go buy a better brand. That's what I did.

Was this answer helpful?

Score 0
Add a comment

A great reason to enable USB Debugging on your device.

If you can't find a solution. Enter Bootloader Mode by holding down Vol - & Power. Press Vol - twice to get to the Recovery Mode option and press Power. When the Android/Warning sign shows up, Hold Power and press Vol - to enter Recovery Mode.

Before we continue, be 100% sure you know the email address(account) and password you used when setting up your device. Hard Resetting will enable the FRP Lock or Factory Reset Protection Lock. It requires the user to enter the previous account info before getting full control. Having your account info is crucial or you'll be locked out of your phone. MotoReaper will bypass that FRP lock and the program is only for PhoneLab students. Although, I have seen it leaked so you may be able to save yourself the 40$ to register for PhoneLab.

Moving on...

You're going to be choosing Wipe Data/Factory Reset, so hopefully you're phone was set up to sync/backup your pictures and whatnot cause this will wipe it clean. Press Vol - until Wipe Data/Factory Reset is highlighted. There will be a warning in red stating that doing this will require you to sign in with the previous account information, Press Power to select. Select Userdata Only, the second option is only if you intend on getting rid of your device, Press Power and let it work, cycle and reset.

Disclaimer: This is a last resort solution if no other fix works since you lose all your data.

---------------------------------------------------------------------------------------------------

Unlocking your Bootloader and installing TWRP would allow you to navigate to the files for the screenlock and delete those files. This method removes the lockscreen but will void your warranty from the Bootloader unlocking. Without that and Root you're options are limited to remember it or performing the steps above.

I hope this helps. Good luck.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Sharon will be eternally grateful.
View Statistics:

Past 24 Hours: 45

Past 7 Days: 378

Past 30 Days: 1,969

All Time: 16,864