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"The worlds smallest 15.6-inch laptop packs powerhouse performance and a stunning InfinityEdge display all in Dell's most powerful XPS laptop."

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How do I replace the audio jack?

My audio jack is faulty. Can't afford a new motherboard. Where can I find a replacement audio port?

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Actually, the XPS15 9550 is barely or under a year old. Dell should replace it for free. IF not, check the credit card you purchased with, and they may cover the warranty for an extra year.

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It has a broken headphone jack stuck in it. Dell said it won't be covered under the warranty period as its negligence/damage.

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1 Answer

The audio connector is part of the mother board. Unfortunately, Dell has decided that this problem is not warrantable. You may be in luck if the problem is a broken off part of a head phone jack and not a broken connection on the mother board. You may be able to remove the boken head phone part by using tweezers or use a paper clip bent into a small hook to pull the broken part out. You may be able to find a computer repair shop that can do this for you. Worst case is you may need to use a USB type audio head phone. Good luck

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