Announced on October 16, 2014, the iPad Air 2 is a thinner successor to the iPad Air.

160 Questions View all

Touch ID No longer works with original home button

We did a screen replacement on an Ipad Air 2 that was returned 3 days later with customer stating that the touch ID suddenly stopped working. I know for a fact that this is the original because I helped the tech transfer it from the old screen and tested it to make make sure that the touch id was indeed functioning. I also know that this is the same home button that was brought back in with the device. Has anyone ever seen a home button all of sudden lose the touch ID function but continue to work after that.

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Most Helpful Answer

I had this problem too on my iPhone 5s.

I first replaced my screen (touch id was working after replacement) I updated my phone from ios 9.3.2 to ios 10.0 and then touch id stopped working

What I did was downgrade it to ios 9.3.5 while it was still availible and touch id came back.

I updated it recently to ios 10 and guess what? Touch id can not be activated on this iphone. Sucks :/

I guess they added new security on ios 10.

Your best option unfortunantley is paying apple the 80$-90$ for a new touch id.

Was this answer helpful?

Score 1
Add a comment

Add your answer

Digital Doc will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 61