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This computer was released by Asus in 2014.

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Why is the keyboard or mouse not working after a pc reset

Hi, please my ASUS X205TA freezes on the welcome screen after I did a PC reset that reinstalled windows. the keyboard doesn't work and the mouse doesn't move. I'm always stuck at the blue welcome screen that shows "Hi there, let's get a few basic things out of the way"

please help me

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I would reinstall windows again something went wrong in the installation.

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And if you can keep it connected to the internet with a Ethernet cable during the installation.

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DIVINE OLIVES will be eternally grateful.
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