iPad Pro 12.9 touchscreen is unresponsive from time to time
I bought the iPad Pro 3 months after released date until now. Recently my iPad Pro sometimes unresponsive to any kind of tap but as far as I know 5 finger gesture still works but 1/2 fingers tap and swipe is not possible.
I can return to home just like pressing the home button by swipe with 5 fingers.
During unresponsive I cannot
- tap with 1 finger.
- swipe left and right with 1 finger.
- swipe with 2 finger
- zoom in zoom out with 2 finger.
I haven't made any update since I got it from Apple. iOS 10.2
At first I I tried to tap and it doesn't respond but keep tapping it sometimes works. Not so often but I dislike it when it occurs during gaming. Leave it rest awhile and it just back online as it used to be about a couple minutes.
So I made another test by using apple pencil when touchscreen is unresponsive and it works apple pencil works like normal.
I am never drop the iPad, nor crash it against something let say I am taking care of it like a little chid.
Now I see where the problem came from. I leave the Apple Pencil battery to runs out completely. Now touchscreen is solved but when I plugged the Apple Pencil back just within a first 3 seconds I having a same issue again.
After iOS 12 the problem still there even it’s a bit less but it seems to occur from some kind of angle and rotation. Shaking iPad Pro a few times seems to be the best way to fix the issue temporary. I have to shake it a lot when I am playing in bed.
I think one of the problem that I believe in… Must be the iPad fault itself (bending). I mean the material that made or construct the iPad Pro is as thin as iPad mini so it is easily to bend.
I am noticed this problem because I am once visit the shop and staff put my iPad pro 12.9 on the table and told me that very very slightly of iPad pro is bend. I think because this bend causing touchscreen sensitivity to not working properly in some certain angle, especially in landscape mode. However I am still having problem in portrait mode also when playing Clash Royale. There are some kind of hardware system or piece that determine what angle of iPad pro is and rotate the screen for. So while this problem occur I am also seeing my iPad Pro doesn’t rotate when tilt to either from Landscape to Portrait or Portrait to landscape. Shaking like !&&* is one of the best calibration but only works in a short period of time.
When playing while on bed that iPad Pro is facing down to me, also making iPad sensitivity nearly stop working.
I wish I am still have a video that I took. You all should try by changing background to apple logo. While problem occurs or screen is freezing or sensitivity is bad, You will see Apple logo background is shaking like !&&*.
Background must be set to Dynamic to see how it works.
Sensitivity is bad while playing or typing, there will be some spot or whole touchscreen stop working in very short time but can come and go many times during a few seconds period.
Screen freezing will take a lot longer and whole iPad touchscreen is not working.
Both can be temporary fixed by Shaking real hard (make sure you are holding iPad firmly so it won’t fly out)
I don’t have time to get a replacement but right now All I know is iPad Pro seems to choose the time of error by it’s own. Problem always occur at night while I’m in bed. Some kind of angle or iPad orientation?
Never have this problem while working. Could be an iPad orientation that cause this problem? or because of night shift?
Something weird in my iPad Pro.
I am no longer have this problem while using before 5 PM… But problem seems to start at 8 PM and more…
Anyone have this problem of shaking iPad logo. I did a clean install already so it doesn’t have so many apps like in this video but shaking still be but less occurs. This problem doesn’t occur every time when touchscreen stop working but touchscreen 100% not working when this thing occurs.
I am noticing this because I did set my background as dynamic and only apple logo and by this I can see when problem occurs.
Buy a new one is best solution for now. Today i went to Apple care and staff cannot diagnosed my iPad problem but simply replied. It’s normal for any iPad under heavy usages for many years. They do not have repair policy here but instead return and giving me a new (with a %#*@ price)
I might wait for a new iPad to come and see who will sell their iPad in very good price and condition..
or grab a new iPad instead
Is this a good question?