This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

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How do I fix it?

My phone's screen went pitch black so I can't see who's calling me or anything on my screen but my phone still rings and has sound to everything. How do I get it fixed?

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I have resolved the issue by replacing the display. You should find a good guide here.

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3 Answers

Most Helpful Answer

Looks like a damage display, try to replace it:

Samsung Galaxy J7 Display / LCD Replacement

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Try holding down the power button, waiting a few minutes, and then turning it back on.

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Power + volume down + home for 15 seconds.

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Hi.i have problem in port and sim card reader

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