The washer will barely agitate and does not spin

I have a frigidaire stackable washer dryer with electrolux model number gleh26412fs1. The other day the motor board went out so after much diagnostic work bought another one. The drum now runs but only gives quarter turns rather then a full agitate or spin. Is the motor control board bad? I also notice that when the motor tries to run it is shocking to touch. I brushed my hand up to it and received a zing when I touched it. This leads me to think something is wrong with wiring or motor. Any thoughts on how to fix this? It drains water fine just won't turn.

Thanks in advance

Update (07/17/2017)

The number on the door is gleh1642fs1 The name on the door is electrolux and the name on the front of the unit is frigidaire.

Thanks Patrick

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ptobin15 you are definitely getting power to ground. Not good. Unplug your unit for now so you do not get zapped again. What is your exact model number? I do not show an Electrolux or Frigidaire with the above number.


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ptobin15 a bad motor control board would not get you shocked. you do want to check the motor as well as the wiring. This is not to say that your board is not malfunctioning but you may have more than one issue. I attached to parts list and wiring diagram for you r model for you to at least check the wiring. Let us know what you find.GLEH1642FS1 Parts and Wiring

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Getting shocked isn't a good thing and I'd double check how you put the wiring back on. Be sure the unit is grounded! A visual inspection that no wires are loose. You don't have a outright short otherwise you'd be blowing your breakers and the motor would not be running at all.

Might your part number be GLEH1642FS1? If so...

Describing a partially moving agitator can possibly be another issue. Your unit has a drum drive belt, a $15 part. It could be slipping. Do you smell anything when it runs, kind of a burnt rubber smell?

Another part that often causes spin issues is the door switch assembly. It will allow the pump to operate, but it can cause the spin to partially work or not at all.

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ptobin15 will be eternally grateful.
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