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Fisher & Paykel IW812 - hot and cold water not filling?

Machine will not fill automatically when hoses are connected via the valves.

When machine is turned on, can hear the hot and cold valves turning on momentarily allowing a trickle of water to enter the bowl then no water flows.

Removed both hoses from the inlet valves and confirmed good flow is present (Currently filling the machine manually thru the filling cycles via the hoses to complete washing and machine works fine).

With hoses connected to the inlet valves, set machine to cold fill, auto water level and turned on cold tap only and started machine. No cold water flow. Turned off cold water, set machine to hot fill, auto water level and turn on hot tap only and restarted machine. Hot water filled for about a minute then machine went into water recycle mode and hot water did not flow from that point with machine staying in recycle water mode.

Hope you assist and provide advice.

Thanks

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1 Answer

Most Helpful Answer

Cause 1

Water Inlet Valve

The water inlet valve opens to allow water to enter the washing machine. If the water inlet valve is defective, the wash may fill slowly or not fill at all. The water inlet valve requires sufficient water pressure to function properly. First, check the water pressure to determine that it is adequate. If the water pressure is adequate, try cleaning the screens inside the water inlet valve hose connection ports. If the washer still fills slowly, replace the water inlet valve.

Cause 2

Low Water Pressure from House Supply

The home water pressure might be too low. The water inlet valve requires at least 20 psi to function properly. Check the water pressure to the valve to determine if it is sufficient.

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Comments:

Thanks for your help. I cleaned the screen of the cold water valve and all is perfect now

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