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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

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Messages Crashes When Opening Message

Hi,

iPhone 6 running 10.3.2.

Issue is the messages app crashes and closes when any message is opened.

e.g., open messages > select contact > app crashes.

Any suggestions??

Thanks

Answer this question I have this problem too

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Use a program like iBackupBot to backup the messages first. Then use it to delete them all directly from your iPhone. Try it now. Problem gone ? It was one of your messages then.

Problem still there ? Then create a backup in iTunes and do a restore to factory settings (turn the iPhone off, hold the homebutton and plug it into your computer (while still holding the homebutton). Once it shows the iTunes icon on your iPhone you can let the homebutton go. iTunes will detect an iPhone in recovery mode. Choose to repair it when iTunes prompt you.

Afterwards restore your backup. Problem gone ? Then it was a software issue.

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