Skip to main content

Acer entered the world of laptop computers in 1997 when it purchased Texas Instruments' mobile PC division.

1682 Questions View all

Acer will not load keeps going to a blank screen

My Acer will not load and keeps going to a black screen

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

There are a few things that can cause this. Some questions first, does the Acer splash screen display when the laptop is turned on? Do the fans run, keyboard LEDs flicker during boot?

The display or the graphics adapter could be defective, test with an external monitor if the external monitor works then it is the display. It is possible that the back light on the display has failed, use a bright flashlight and shine it at an angle to see you can see the desktop. In these cases it is assumed that the operating system is running.

It possible that the operating system is stuck in a condition before it paints the screen. You should try to boot with the install disk or a recovery disk, you can download the recovery disk from Microsoft. If the recovery disk is able to display on screen then you should be able to follow the prompts to repair the operating system.

The other problem is caused when the mother board has failed. In this case see if your computer is still in warranty or extended coverage, look for part pricing by googling the model and mother board (also try System board) to look for the part online. You should compare the cost of the part with the price of a replacement laptop (new or used) and decide which works for you.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Angela Person will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 49