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No picture just logo frozen on screen

My Vizio smart tv does not bring picture screen to work.. tv is stuck on vizio logo .. help!!

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@ritz1234, Maritza, You did not state your model# so I will give a some what generic answer common to Vizio television with this issue. Try a reset, unplug the TV, then press and hold the power button ((on the TV set)) for 30 seconds, then release it. Then wait 10 minutes and plug the set back in, press and hold the power button again on the set until it turns on.

No go, probable memory on the board has failed. EEPROM memory may have to be replaced or the main board. Links below may have some more helpful info. on your TV's problem. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

https://www.youtube.com/watch?v=9Pz_gi_z...

https://www.badcaps.net/forum/showthread...

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Model # is M3D470KDE

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Maritza Villanueva, Did not find any additional info. on your Vizio Model # M3D470KDE. Try reset and suggestions above. If not comfortable with electronics repair/diagnosing have a good local TV repair shop have a look and estimate repair. Good luck.

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my model is a westhinhouse smart tv and the logo stays on after pressing power...

The serial # is W170580S07568 august 2017

What can i do to fix it?

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