Skip to main content

Repair guides and support for LED, LCD, HD and other Vizio TVs.

932 Questions View all

No picture just logo frozen on screen

My Vizio smart tv does not bring picture screen to work.. tv is stuck on vizio logo .. help!!

Answered! View the answer I have this problem too

Is this a good question?

Score 13
11 Comments

tv is powering up but stuck on home screen

by

Can't get the tv to open just lines going threw it the guide down show up

by

Can't see screen

by

look under your tv and between HDMI AND USB buttons is a tiny hole,get a toothpick or something and off tv push in the hole ,hold it down,on tv and keep in pushed in until tv logo comes on ,keep holding for about 60 seconds on tv should reboot,keep trying,it will reset

by

Nope. No button on my e550i-ao

by

Show 6 more comments

Add a comment

3 Answers

Chosen Solution

@ritz1234, Maritza, You did not state your model# so I will give a some what generic answer common to Vizio television with this issue. Try a reset, unplug the TV, then press and hold the power button ((on the TV set)) for 30 seconds, then release it. Then wait 10 minutes and plug the set back in, press and hold the power button again on the set until it turns on.

No go, probable memory on the board has failed. EEPROM memory may have to be replaced or the main board. Links below may have some more helpful info. on your TV's problem. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

https://www.youtube.com/watch?v=9Pz_gi_z...

https://www.badcaps.net/forum/showthread...

Was this answer helpful?

Score 8

8 Comments:

Model # is M3D470KDE

by

Maritza Villanueva, Did not find any additional info. on your Vizio Model # M3D470KDE. Try reset and suggestions above. If not comfortable with electronics repair/diagnosing have a good local TV repair shop have a look and estimate repair. Good luck.

by

my model is a westhinhouse smart tv and the logo stays on after pressing power...

The serial # is W170580S07568 august 2017

What can i do to fix it?

by

My Smart TV had the iogo flashed on and off. I tried the rest option, but didn't work so I took out my USB flash drive and it works fine.

by

That worked. Thank you very much.

by

Show 3 more comments

Add a comment

Unplug the vt. Push the power button semi rapidly as you can’t really tell if you’re pushing it correctly. Do this for 30 seconds. Repeat process if needed.

Same problem, and this just worked for me.

Was this answer helpful?

Score 3

4 Comments:

I have try that a lots I will do that again

by

!&&*’s yeah that worked like a charm great advice anybody reading these comments if you have a TV that is on the Visio boot up screen this worked thank you you’re the man!!!!!

by

My New vsion smart tv stuck in logo what should i do

by

None of these work I have a d24h j09

by

Add a comment

I cannot find a reset button for my vizio?

Was this answer helpful?

Score 0
Add a comment

Add your answer

Maritza Villanueva will be eternally grateful.
View Statistics:

Past 24 Hours: 22

Past 7 Days: 117

Past 30 Days: 517

All Time: 163,406