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The HP Elite x2 1012 G1 is a tablet with an included keyboard and stylus pen. The HP Elite x2 comes with Windows 10 Pro, an Intel Core m3 processor and a 4GB hard drive.

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How to bring back the windows screen again?

My tablet/PC (it is the mini red tablet PC model) is only less than a year old, but had a couple of issues already before I tried to troubleshoot by performing the default restoration (to bring it back to its default setting). After the restoration procedure the screen hang-up and freeze with nothing but the black screen.

The power button works and was turned on, but only the HP logo displays on the screen, alternately flashing with the blank black screen every few minutes until the PC battery is completely drained again. I recharged the battery all the way up to 100% and repeated the above process for more than 3x, and nothing happens, NO LUCK! I even tried to plug the PC and leave the power on, but same thing - HP logo, then black screen back and forth, and still NO LUCK!

Can you please help resolve this problem? Please provide a recommendation to fix it?

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2 Answers

Sounds like an issue firing up the mbr, i would recommenced booting to windows USB to repair file system

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If it's less than a year old, get a warranty replacement. It's the best thing to do.

Go here to get started: https://support.hp.com/us-en/contact-hp

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