The Fitbit Alta smart wearable by Fitbit that was released in March of 2017. It features a tap-activated display screen that is slighty smaller and thinner than comparable models along with a heart-rate monitor.

22 Questions View all

Fitbit Alta wont stay charged when off the charger.

I charge my alta a good hour and the battery icon shows fully charged. When I disconnect it from the charger the power shuts off completely.

Answer this question I have this problem too

Is this a good question?

Score 0

Comments:

I have the same problem too! did you come right? any suggestions please?

by

Add a comment

2 Answers

Most Helpful Answer

tairaadams, Check the 1st link below for suggested answers to your Fitbit Alta's issue. should be under warranty or even if not contact fitbit(2nd link) and request a replacement on this new of watch. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

https://community.fitbit.com/t5/Alta/Can...

https://www.fitbit.com/en-ca/legal/retur...

Was this answer helpful?

Score 2
Add a comment

I have the same problem. If it's outside the 1 year warranty all they offer is a 25% off discount towards a new one. Since I had bought the new Alta HR to update my Alta and it came DOA and I had to send that back I'm kind of peeved at Fitbit right about now.

Was this answer helpful?

Score 0
Add a comment

Add your answer

tairaadams will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 17

Past 30 Days: 74

All Time: 1,161