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The Fitbit Alta smart wearable by Fitbit was released in 2016. It features a tap-activated display screen that is slightly smaller and thinner than comparable models.

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Fitbit Alta wont stay charged when off the charger.

I charge my alta a good hour and the battery icon shows fully charged. When I disconnect it from the charger the power shuts off completely.

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I have the same problem too! did you come right? any suggestions please?

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I have a same problem too.

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I have this problem too and since it's out of warranty fitbit have advised it cant be fixed. They dont seem to last very long. I was offered a discount on a new one but if they all break down in a relatively short period it just sounds like a waste of money/a good way for fitbit to sell more trackers

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I have the same problem. If it's outside the 1 year warranty all they offer is a 25% off discount towards a new one. Since I had bought the new Alta HR to update my Alta and it came DOA and I had to send that back I'm kind of peeved at Fitbit right about now.

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tairaadams, Check the 1st link below for suggested answers to your Fitbit Alta's issue. should be under warranty or even if not contact fitbit(2nd link) and request a replacement on this new of watch. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

https://community.fitbit.com/t5/Alta/Can...

https://www.fitbit.com/en-ca/legal/retur...

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