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Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

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My iPhone 6 wouldn't charge and now will not turn on.

Hello :), I have a iPhone 6 that is under a year old and I also had this problem with my previous iPhone 6 but I need my current one to turn on as I feel uncomfortable being out on my own without a phone... So, the problem with my phone is that around three weeks ago my iPhone charger for some reason would not go all the way in so I tried others just in case it was a faulty cable, which it was not. Then after ages of trying to charge it, it started to charge but when I moved it, it then went off charge and would only charge in a certain position with a certain cable (even didn't charge with an official Apple charger, only a Pound Shop One). So, I ignored it and thought I could cope with it but a few days ago my iPhone died and has not charged up for four days even though I left it on charge for four days. All my other Apple devices have charged with this cable and still will, I even tried cleaning out the charger port, much to my avail it did not work.

Any help would be great, thank you! :)

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You probably just need to clean the charger port. My advice on how to clean it is use fine tweezers and push away the gunk in the charger port. Take note that there are 5 pins at the bottom of the charging port hole that you should avoid touching as you can damage those pins.

Sometimes worst case scenario the pins are pushed down from being too blocked and cannot be pushed back up resulting in a new replacement charging port required.

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When they repair my phone in a store like 'Timpsons', will they have to reset my iPhone 6? Many thanks. :) @benjamen50

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No idea who timpsons is.

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Chosen Solution

It sounds like there is something physically obstructing your charging (Lightning) cables from properly inserting. If you can't see what it is or cleaning hasn't helped, then you should consider getting a replacement dock and installing it. Follow the guide carefully and always disconnect the battery before anything else.

iPhone 6 Lightning Connector and Headphone Jack Image

Product

iPhone 6 Lightning Connector and Headphone Jack

$19.99

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