Model A1285 / 8 or 16 GB capacity

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it stays frozen with the apple logo when it gets plugged

my ipod stays frozen nd it doesnt connect to itunes... any suggestions????

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Have you tried connecting to iTunes and performing a hard reset. That will either return it to working order or take you to the next step which means repair. Good luck!

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I have a similar problem and had to put it in disk mode to get the computer to see it then I did a restore however it will not reset? Any suggestions

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martin will be eternally grateful.
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