Laptop freezes when plugged in, had to force shutdown

Help!

I'm using ASUS N46V with i7 8GB RAM Win10. It freezes when I plugged the power in and I had to force it to shut down by pressing the power button. I have tried most solutions I can find on the web:

- Disabling processor

- Disabling AC Adapter

- Using high performance mode

- Memory scan

- Disk scan

- Defrag

- Resetting Chrome (at first I thought it was because of Chrome)

- Using ACHI instead of IDE

But it is still happening. Any help would be much appreciated, since I need my laptop to work on my Thesis, which is due in a few weeks.

Answer this question I have this problem too

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Is it a new charger?

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When did this first start? And does this occur every time?

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@thethirdtwin nope, have been using this charger since the day I bought it

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@cam2363 a few days ago, I think about a week ago. Yeah, it happens everytime I use it while being charged

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You do have a viral protection application that's not a free one and have run it?

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1 Answer

1) Remove all devices connected to your lappie

2)Long Press the power button to turn off your lappie

3)remove battery and charger if connected

4)Press power button for 20 sec to remove all electrostatic charges

5) Putt battery, Connect Charger and turn on normally

Hope this will work,If this solution worked for you, let me know.

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Thanks, but it still freezes

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Anthony Pangestu will be eternally grateful.
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