Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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Touch ID works but home button doesn't

Hello everyone,

recently i changed an iphone 7 screen with a new one. The problem with the new screen is that the touch ID is working but the home button is not. When i "press" the button doesnt do anything. I thought that the flex on the screen it could be faulty. I tried with different screen but the problem stills there. So i decided to put everything back on the old screen which is the original screen. The problem still the same. Does anyone has any idea why this happend? It is very weird. The home button flex is not damaged, i checked it already with microscope. Before of the first changing of the screen the button was working fine.

Thanks in advance.

Answered! View the answer I have this problem too

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Had this issue twice - still unable to solve -


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Sounds like home button was damaged. The silver square part on the home button cable if you are very unlucky if cracked causes this exact issue.

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Probably damaged the u10 ic chip in the middle of the HB. These suckers are fragile!

Ive tried a few as a test, first batch failed but got better with practise and now successfully been replacing the chips. This is only for the feedback touch element, not the touch id!

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I'm having this issue to help

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Hello everybody

My job is iphone and macbook repair And it happen to me yesterday and there was no solution in internet.

If you didnt repair your home button or screen before, its a software problem.

I had this problem while charging in ios11.

In ios11 we have a new shutdown in setting/general

Its not like holding wake/sleep button and slide to power off.

This problem in ios11 will be fixed just by this way:

Setting-> general-> shutdown-> slide to power off

And turn it on after that.

Its worked for me and one of my costumers.


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Hai EveryOne!

i had an IPhone 6s with duplicate display and i had another original display

when displays are changed , TouchID is not working with that display. but home button works..

home buttons are replaced from duplicate display to original display.. Touch ID works but Home button Not working.

how to resolve this issue.

please anybody help

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