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How to switched off my mobile

Samsung mobile j5 my mobile struck mobile not off how to switched off my mobile

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Devi Rayudu your question is a bit confusing. Are you asking how to get your phone to turn off?

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If I can decipher your question, you are having issues turning off your ,phone because of freezing.Remove the back casing remove the battery, discharge any store power and reassemble. Then try. If its not hold down your power button.

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Devi Rayudu will be eternally grateful.
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