Model A1502 / 2.4, 2.6, or 2.8 GHz dual-core Intel processor / Released October 2013

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Face Time camera not working

When I attempt to use Face time, the program opens but without the expected image of myself through the camera. The same happens when using photo booth.

When I look in system report under "camera" it reports the make and serial number of the camera installed.

When I look under the "USB" the camera is not mentioned. I also noticed that under the USB heading sometimes it shows a card reader present and sometimes it is not shown.

I have tried to issue command "sudo killall VDCAssistant" in the terminal but that reports "no matching processes found"

Can anyone help please


Phil Holland

Answer this question I have this problem too

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Hi Phil,

I'm facing the same issue.

on System Information I discovered that the serial number is corrupted, but couldnt find any solution for this, even in a tech support. :-(

if you solve this, please, let me know.

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I am facing the same problem. Fresh install El Capitan and the built-in camera not working


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Phil will be eternally grateful.
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