Fix Your Stuff Community Store

The Galaxy S7 Edge is the curved-screen variant of Samsung's 2016 flagship phone, the Galaxy S7. Announced February 2016 and released on March 11. Model SM-G935.

369 Questions View all

Options

Why is my phone not responding to my finger scan?

Activating the phone by pressing the button, placing my authorized fingerprint over the button, the phone does not open, I get my lockscreen - unresponsive. After several attempts, right above the activation button, is a timer notification that cautioned 10 minute wait to "try again".

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0

1 Comment:

Can you get in with password or pattern?

by

Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest

Options

about finger print use purell. it helps 25%... but the only option is clicking home button and trying to use the secondary method with is code or pattern.. if it lets you to recover with gmail account even better.

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Stephen will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 55