sometime logitech create keyboard12.9doesnt work

when I use it to type.it doesn't work sometime.just for seconds.i don't know reasons,but I want to take the Logitech keyboard apart.but I don't know how to.can you tell me,thank you.i like your team.im a middle school student from China. thank you so much .

Update (05/08/2017)

it is Logitech create ik1200 keyboard for ipad pro 12.9.thank you

Answer this question I have this problem too

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Have you re-booted the ipad?

Are the little connection pins making good connection?

Are the pins clean and free of debris?

Let me know if this helps.

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shanhao will be eternally grateful.
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