Need Help with fan and error code

I have a Kenmore Elite fridge, model 74043

Recently got an error code "er rf" and the top part of the fridge would get warm, bottom compartments where you put fruits and veggies got frozen, freezer stayed the same

Sears came out, said it was the motherboard, replaced it, within 2 hours code was back

Sears came out again and this time said it was "the fan"

Wanted to charge me $400 for parts and labor. Told them I'd do it myself

They gave me the part number, I ordered it, this is where I need help....

Part number they gave me was EAU36179305. Some websites say it's a damper motor, some say damper fan, some say evaporator motor, some say evaporator fan. Are they all the same?

I took shelves out of freezer to replace fan/motor, and the one that's there is different than the one I ordered. The one I ordered doesn't fit. Is there another location? Maybe in the fridge section? Or behind the fridge? Or is that the only spot where fans are, and it's a different fan because Sears gave me wrong part number? Please help

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You used Sears site to look up part number usually they are accurate but you have to verify. The translation from Korean to English isn't always 100% I know better and didn't check.....


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Hello Robert94544. The part you have #EAU36179305 is the correct motor. This is the evaporator fan motor in the fresh food section. The PCB isn't getting proper signal back from the fan motor and will display the error code ER RF. Pull the back panel out and the motor is about eye level.

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Pull the shelves out of the fresh food section, not the freezer. Remove the 2 white end caps on each end of the metal support rod on the back wall, center. Remove the screw under the metal rod. Using a small flathead screwdriver, carefully pull out the back panel. There are tabs that need to be pushed with the screwdriver while pulling the panel. It will pop out and the fan is behind the panel. Make sure the fan blade spins freely.


Thanks Lady Tech. Your directions were easy to follow and to the point. Most importantly it worked! I appreciate your help. Saved me a few bucks!


Your welcome! Glad I was able to help!


I have an LG refrigerator my code says rf and e I have to reconnect the fridge every 3 hours to clear the code the freezer works fine and the fridge only seems to be cooling on the bottom shelves where the fan is what should I replace help??


ER RF Problem with the refrigerator evaporator fan motor.


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