Shutting off randomly, now not even turning on.
Hi there,
My 5s started randomly switching off a few months ago (would do so even on 99% battery), but would usually turn on again in a few minutes, and the problem went away.
But last week it started randomly switching off again, then started to switch off whenever it was disconnected from power. Now it won't even turn on when plugged in.
At first I thought it could be a battery issue, but the fact that it doesn't work when plugged in makes me this the issue lies elsewhere.
Any advice would be much appreciated.
Cheers,
I
Edit: should add that the phone is in good condition, well looked after, and when working normally has good battery life.
Is this a good question?
2 Comments
I have the same problem with two of my iPhone 5s. I replaced both batteries in with ifixit one and both now have these symptoms. I have contacted ifixit to see if they received a bad batch of batteries. If I had a problem with just one of the phones, I wouldn't suspect that the supplied battery would be the problem. But as it has been happening with both phones, it seems the likely culprit.
by robjeon
UPDATE: iFixit customer service was excellent! I contacted them through email and they responded quickly to let me know they would take a look at issues. Looks like an auto reply. Then about 3 hours later I got an email from a customer service rep (obstacle wranger is what they are called) LOL. We communicated back and forth and he resolved my issues.
by robjeon