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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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iPhone 5s can't even load Google. But as hotspot it can watch Youtube

At first when my 5s couldn't load anything in Safari or Chrome or FireFox, I thought it was the LTE antenna and I almost cracked my phone open to replace it. Then I tested it with my laptop via Hotspot, I can even load YouTube videos. So I guess it's not the LTE antenna after all? On my 5s, with LTE or Wifi, it just can't load anything in any browser. And of course, the Google Maps app doesn't work at all, either.

So in your opinion, which part is probably not working? Please educate. Thank you!

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Ummm...sounds like it is your LTE antenna. Or for some other reason your cellular reception is not working. When you tested using hotspot from your laptop, that uses WiFi not LTE. So if it worked that way, it would seem that your WiFi is functioning just fine. So if your WiFi is functional (evidenced by loading a YouTube video via your laptop's WiFi hotspot functionality) but you are still not able to load anything in a browser, then I think you want to ensure that the WiFi network you are connected to has internet connectivity. The Google Maps app uses WiFi or LTE for map content but relies on your GPS receiver to pinpoint location. It could be that it is not working simply because it believes your LTE is functional and so it is not trying to use your WiFi (same reason the browser may not be working). If you put your phone in airplane mode, and then turn on your WiFi...you will be able to test some of these things with only WiFi being a valid communication option.

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Wow, it's a very detailed answer! Thank you! It makes so much more sense now why the WiFi works from time to time for different apps

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