Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

292 Questions View all

The screen is blackk now

Ok, so basically, I'm stupid and I threw my phone at my desk and it made a clap sound and the screen starting going into like a gameboy type look. Then it just went black, 3d touch and eveyrhting still works I just can't see anything.

Please help.

Answered! View the answer I have this problem too

Is this a good question?

Score 0

Comments:

also, if i shake the phone I hear something moving at the top area.

by

Add a comment
Deck the Halls
With tools and Fix Kits

3 Answers

Chosen Solution

You need a new display assembly. I'm not sure how much Apple is currently charging for that. We're getting closer to this being a positive option, but I would check it out. Also this

iPhone 7 Display Assembly Replacement

iPhone 7 LCD Screen and Digitizer - Choice

iPhone 7 LCD Screen and Digitizer - Choice Image

Was this answer helpful?

Score 4
Add a comment

You killed the backlight. best option is to take it to apple and have them replace it for you. if its under applecare it should be free.

Was this answer helpful?

Score 2

Comments:

what do you reckon it would be if it's not under applecare, I purchased the phone on january 2nd so I don't know if it's still under warranty or anything.

by

Not sure, also not sure what apple charges. You might not have damaged the backlight and just the cable, but take it to apple and if they charge you more than $300 its probably cheaper and better to just buy the new screen here at iFixit and replace it your self

by

Also, since you hear the sound, something could have broken which can be a more costly fix

by

Add a comment

Unlikely, but possible that the lcd connector has popped out. If lcd backlight is broken, again possible but unlikely, given the construction, you will be able to see the lcd display picture under a strong flood light.

If under warranty your best option is to take it to Apple. You maybe able to get it fixed for free if the damage is only internal.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Josh will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 2

All Time: 109