Phone Not Turning On

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Samsung Galaxy S II

The Samsung Galaxy S II is a smartphone designed, developed, and marketed by Samsung Electronics with Android 2.3 "Gingerbread."

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Kashif Abdullah @sailor29

Rep: 1

Posted: Apr 6, 2017

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Phone Not Turning On

My phone got off automatically! For some time only samsung logo was seen after that there is nothing! I tried changing battery bt didnt work! There is nothing while charging except phone gets heat up.! Did i lost it ! please help

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1 Answer

Wizzle @wizzle Rep: 21 · Answer 1 · 2017-04-06T04:31:09-07:00

Wizzle @wizzle

Rep: 21

Posted: Apr 6, 2017

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Have you tried getting to the boot menu of the phone by holding the Volume up button and the power at the same time.If the boot menu is working try to do hard reset or try to restore it to its original firmware via kies.

-Hard Reset

1. Hold the Volume Down button

2. Press and release the Power button

3. A menu will then appears

4. Select Clear Storage by pressing the Volume Down button

5. Press and release the Power button

6 Select Volume Up for YES and Volume Down for NO

-Guide on restoring original firmware with kies

http://www.samsung.com/ca/support/skp/fa...

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