Small media streaming device that plugs directly into your TV's HDMI port. Originally released by Amazon in November 2014. The latest version comes with a voice-activated remote.

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connection issues on firestick

my firestick just says unable to contact our servers ?

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have you contacted Amazon support to verify their servers for that service is currently functional?

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Dno it off for a year, present from kids

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Off for a year

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Gives a message " Internet Connection Error. We're unable to connect to Amazon Video. Please verify your device's Internet connection PLR_PRS_CALL_FAILED". Internet seems to work Ok. On Firestick settings the Internet is shown as working correctly and so is it working on my computer.

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I updated software to latest version. That finally worked for me after trying everything else.

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Try to reconfigure the WiFi settings in the stick.

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