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Released in October of 2014. This model, SM-G530H/DV Samsung Galaxy Grand Prime, comes in a White, Gray, or Gold casing.

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Suddenly its stop working. Not even getting start

Some how when i got up and push the power key its not working . i tried to charge it . i tried to remove bettery and fix it back but still there no movement . please please help

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1 Answer

danidisha , Try a different compatible charger for a couple hours and try. Check charging port, and battery contacts are not damaged, remove any debris/corrosion, clean and inspect the gold contacts on both the battery and on your phone. If known good charger and port looks good/clean/undamaged/not loose the battery can be tested with a DVOM and does not show charged up, the battery is most likely faulty.

Try a force restart, Press and hold the Power key for 30 seconds, If the phone starts to power on, release the Power key.

Still no go, you may have to do a factory reset,(full instructions at link below). Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

https://support.sprint.com/support/tutor...

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danidisha will be eternally grateful.
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