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Microsoft's third-generation Xbox game console, released November 22, 2013.

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Power not reaching console

The power brick lights orange but when it is then plugged into the console the light goes off and nothing appears to work. I have tried resetting it by disconnecting everything for a period of time but this appears not to work. Is it a fault of the power brick or is it the console?

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Do you still have warranty on it? If so I would try contacting them and see if they can do something for it. In the meantime if you have a friend with an xbox one then try using their Power brick and see if it works that will rule out one or the other.

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No warranty as it is approx 2 yrs old. I am in the process of trying to check out the power brick. I tend to think it's the console because the brick does light up. Thank you for your response

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No worries. Hopefully you can figure it out. Easiest way to figure it out would be the another known good device rather its the power cord or the console. I used to love playing on my Xbox 360 then it got a ring on it and I just switched all together to playstation. Best of luck to you!

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