Screen and buttons are unresponsive periodically after a screen repair
Hello everyone!
I'm having an issue with an iPhone 6s where the whole phone becomes unresponsive several times in a day after replacing the screen; by unresponsive I mean the whole phone becomes a paperweight as the screen nor any of the buttons respond. The only way to get response back is to wait for the phone to lock itself.
My thought was that it could be a bad screen but I have never seen a phone respond this way (where the whole phone is unresponsive). Any ideas as to what I should do or check for?
I appreciate any insight!
Is this a good question?
2 Comments
Welcome to the world of iPhone repair. Things that make no logical sense happen all of the time. Should a bad screen lock up the whole phone? NOPE! Could it? YEP! Have I seen it? Sure have.
You have to look at the situation from a bit different perspective: The phone was damaged, which caused the screen to go bad. Once the screen was fixed, the phone had issues it did not have before the damage. So the question is; does the phone lock up because of the damage or because of the screen?
The easiest way to find out for sure is to try a new screen. Yes...I know that means you have to take the phone apart again. But it will either eliminate the screen as the failure or confirm it. You are hoping that it confirms it. If its not the screen, then its more than likely something board level which gets really expensive, really fast.
by Josh W
Right. I'm hoping it's not something at the board level because that is beyond my capabilities but I'm thinking it's the screen because my customer had a broken screen for awhile and it did not act like this until a week after I replaced their screen (or so they reported).
I've seen some odd results dude to poor screens in the past but nothing like this so I wanted to make sure it wasn't caused by something else.
by Bentley