Released in 2013 Model number: ONETOUCH 7024W FCC ID: RAD386

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Why isn't my touch screen working at all? I even hard reset it 10 time

Why isn't my touch screen working at all? I even hard reset it 10 times .. Now it starts up like a brand new device, but the touchscreen is nonresponsive .. Can someone please help me out. Alcatel one touch fierce 5054n

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It sounds like the digitizer might be bad. From the teardown guide on the device page I suspect the digitizer may be in the LCD display. There is no guide for it as yet but the teardown might help.

Alcatel One Touch Fierce Teardown

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There are 3 possibilities

a) Digitizer went bad. -- you would replace the digitizer to fix this. Follow the iFixit tear down guide to replace the digitizer. Normally its easier to replace the LCD + Digitizer at the same time.

b) Digitizer cable is loose. -- Follow the iFixit tear down guide to open up the phone and check the cable.

c) Logic board is bad. -- Follow the iFixit tear down guide to open the phone up to change the logic board. However, if it comes down to this, you should look to get a new phone.

Alcatel One Touch Fierce Teardown

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