So I bought this computer a year ago and it had windows 10 os built on it but my brother in law reimaged the computer to run on windows 7 and it did not have a driver for the touchpad on windows 7 but I just re-updated the computer back to 10 but when I go to hardware it doesn't even recognize the touchpad and I need it working again. what do I have to do?
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file one worked and downloaded, but file two said that some of the processes did not finish as expected. suggestions?
Have you tried restarting the computer and trying to install the second file again?
still didnt work. any other suggestions?
Make sure your private files are all saved somewhere other than the computer itself.
Hold down "Shift" while restarting the computer. This should bring up a Windows 10 repair screen. There should be some options to repair and reinstall. See if there is a restore to factory settings. If not, you may need to do a complete reinstall. Hopefully your brother didn't erase the factory recover partition when originally installing Windows 7.
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