Electric Fireplace has heat but no ambience
I have an electric insert, with 3 switches. 1st switch does nothing, 2nd switch turns in the fan. 3rd switch turns on fire and heat.
Do the lights of the fire come on without heat?
I am thinking that the first switch may be the flame light without the heat.
Am I correct? If so how do I get just the light without the hear?
I tried to send a picture.
Is this a good question?