Released on September 19, 2014, this 5.5" screen iPhone is the larger version of the iPhone 6.

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Recovering Pictures and Videos

I have an iPhone 6+ that overheated on a charge on an Apple cord and charger. I cannot get this phone to turn on whatsoever even with a hard reboot by holding the home key and the on button. I pulled that SIM card out of it and plugged it into my 5C to reactivate that for a bit and that worked until I accidentally pulled it onto the floor last week! I have used a previous backup that had these pictures from iTunes before when it went down on me and had to be restored that way however, that backup no longer exists. Apple claims its not there even tho I distinctly remember restoring my pictures from it before. Any way I've already tried one of the data recovery software programs out there that claimed they can connect directly to the device and pull it off. This phone will not turn on. The computer will not even acknowledge that I have it plugged in that is how dead this phone is. Its out of warranty and I really don't want to spend the money to get it fixed as I've moved on to an Apple 7+ but, I would like to get the pictures and videos off that phone. They should have backed up to the cloud when I backed it up but they're not there. I know they were on the phone when it went down. Is there a way to retrieve these pictures or do I have to consider them as lost?

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Chosen Solution

unfortunately, the only way to retreive data is through your data cable. So the port needs to be functioning, and the device needs to be charged to do it.

Your local repair shop (SHOULD) have the skillset to temporarily get the device up and running with a part, then take it out after running a backup. A decent shops procedure would do the following.

1) Take a bench.

-if a device is not turning on, there is no guarentee that the device will be able to run. a quality technician will ask for a partial payment in advance in case the device is unrepairable.

2) Temporary part.

-good quality shops keep standard apple parts in stock at all times. They should have access to the charge port and battery on hand, to test.

3) You are going to be looking at a cost around 50$-90$ for this procedure.

they will put the part into the device, run the backup, take the device back apart, and upload the backup to your phone.

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