Released April 2015, also known by model name A10-70F ( 'F' representing that this is a wifi only model)

25 Questions View all

Lost connection to apps

I first noticed when I couldn't connect to Play store for updates. I've checked and reset my WiFi connection several times. Odd that I get email but can't access Pandora and others.

Answered! View the answer I have this problem too

Is this a good question?

Score 0

Comments:

Phone needs updating

by

Add a comment

2 Answers

Chosen Solution

Hi,

Try the following:

1. Check that the date and time on the tablet is correct.

2. Try updating the Play Store app.

Was this answer helpful?

Score 2

Comments:

The time and date were correct but I still can't connect to the play store, Pandora, google play and others. Odd because I can get my Gmail without a problem. I just tried to factory reset and it doesn't respond. Now I don't have a clue about what to do.

by

Hi,

What doesn't respond, the tablet or just certain apps? If it is the tablet and I assume you mean that it doesn't start properly etc, ensure that the battery is fully charged, remove the external SD Card (if any installed) and then try a factory reset again using the Power/Volume button method. Don't leave the charger connected when you do this.

Here is a link that shows how to do it. Use the 1st method shown (obviously)

http://www.hardreset.info/devices/lenovo...

by

Add a comment

Feb 25 at 10:33 PM

Thanks, the hard reset worked. It was booting up like it should, but some apps wouldn't open, Pandora, YouTube, Photos.... Amazon Prime app worked though. I noticed that my gmail acct wasn't updating and I couldn't delete it either. I checked a lot of other settings too before deciding to factory reset, but nothing helped.

I had tried two soft resets with no results and when I tried the factory reset in settings it didn't respond at all.

The hard reset worked well even though I tried to bypass the auto backup that Lenovo has so it downloaded all the apps and files that it backed up.

It's now working again, thanks

Thanks again for your help.

Dave

Was this answer helpful?

Score 0
Add a comment

Add your answer

shafterdcw7 will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 2

Past 30 Days: 3

All Time: 47