Yellow color does not print

The yellow color was not printing and the other three colors printing normally.

What is the problem and how to rectify it?

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I would start by making sure the driver is current. In addition many of the color printers offer a diagnostic function and tools to verify the tank levels via the printer driver. Have you tried using the built-in tools?

  • Check the tank make sure it has ink
  • Clean the Yellow printhead
  • Run the printer test & alignment program

Also what is the OS your system is running and are you accessing it directly or via a print server.

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